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I need a new trigger for my 19.2 V drill?
Question:

I recently purchased a 19.2 V drill, which is included in the recall. I was using this drill when it suddenly stopped working. It was working fine and the next time I picked it up, there was nothing. The trigger just quit working. Is this a known problem, and is it a warranty item? If so, who do I contact for a replacement trigger?

Answer:

Hello Wayne,
I suggest you call our customer service number 1-800-423-3598 and give them your model number so they can send you a replacement. The trigger problem is not something we've been aware of so far.

Thanks for asking,

Carl



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