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battery fit

Question:

I purchased a replacement power pack (19.2v Kawasaki model 690549) and it does not fit properly on the charger, thus it doesn't recharge. The battery will slide down most of the way on the charger, but will not drop that extra little bit to seat on the charger. This is similar to one of my two existing batteries that came with the set.

Answer:

This was answered via my email.  Were you able to get your problem resolved?  Please let me know.

Thanks,

Carl



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