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Battery charger problems with the 19.2v circular saw?

Question:

I have a 19.2v circular saw. When the battery needs charging I place it in the charger per instructions. The green light comes on immediately and the red light never comes on even after pressing the set button. The battery does seem to be charged properly after a period of time in the charger but because the red light never comes on and goes off I never really know when and if it is charged. The saw was a gift at Christmas 06. I did not use it until recently.
Suggestions?

Answer:

Hello Wayne,
Press the set button to start the charging operation and when fully charged, the green light goes on. If your unit does not respond in this manner, call our customer service number 1-800-423-3598 and give them your model number so they can send you a replacement.

Thanks for asking,

Carl



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