| BRAND NEW air compressor is missing an oil plug. I'm unable to use the product
Attn: Customer Service/Warranty
I received the 20 gal, 2 hp Snap-On (All Trade) air compressor for
It was new; however, when I opened the box it didn't have an oil plug with
it. I thought it would be much easier just to call and request a plug than
have to take it back to Costco. We live an hour away.
I've made two separate calls to All Trade and have been told that a new oil
plug would be mailed to me. I have not received anything and am still
Would someone please let me know what the status of my request is? If I
don't hear back from someone I'm going to have to take it back to the
retailer and look for something different.
Please ensure the drain plug is sent to the following address:
P.O. Box 245
Vulcan, Alberta, Canada
Attn: Dustin Gass
My last call to All Trade was several weeks ago so I should have an order
number in the system.
I would greatly appreciate an email or call back. The compressor looks
great, but I need an oil plug before I'm able to use it.
Phone: 403-308-9313 or 403-485-2883