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What is warranty on Alltrade
Question:
I purchased an Alltrade Strap Wrench a while ago. I used it for the 2nd time yesterday and the strap broke. Is this covered under any warranty? This does not speak well for Alltrade tools. I can't believe how easy it broke. It was holding a round pulley with no sharp edges when it broke. The strap looks easy to replace. If it's not under warranty is there an easy way to get a replacement strap.

Answer:

Please call customer service at 1-800-423-3598 and they will be happy to send you a replacement strap.  I am at a satellite location and do not have access to parts information.

Thanks for asking,
Carl



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