Product Service & Repair

Alltrade offers friendly and prompt product repair and replacement services. Our customer service representatives are ready to help you get your Alltrade product back into service ASAP!

Even if the warranty for your product has expired, we can provide replacement parts and service.

Here's how to contact our parts and service department:

Option #1
E-mail us at with your request. Be sure and include product number, problem your having and parts you need (if known). We'll get a response back to you ASAP!

Option #2
CALL (800) 423-3598 between the hours of 7 AM - 4 PM Pacific Standard Time. One of our representatives will assist you.

Option #3
SEND us your product if it needs repair. Be sure and include your name, address, phone number and a note letting us knows what's wrong. You can also include your e-mail address, which we'll use to contact you regarding product service.

Send your product to:

Alltrade Tools
1431 Via Plata
Long Beach, CA 90810-1462

Don't forget your phone number in case we need to reach you!

If you are not an end-user and are from a retail establishment, please call our corporate offices at (800) 368-6653.

To help ensure the best in customer service and support, please complete our Customer Satisfaction Survey. We appreciate your feedback!