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The forward/reverse button on my 19.2 v drill is stuck?

Question:

I have a 19.2 v drill and the button that you push to make it go forward or reverse is stuck and I can’t move it. It only goes forward. What can i do to unstuck it?

Answer:

Hello Irma,
Please call our customer service number 1-800-423-3598 and discuss with them the problem. They may wish the unit to be returned for repair.

Thanks for asking,

Carl



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