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Kawasaki battery charger recall

QUESTION:

I own a Kawasaki power tool kit with two 21.6 volt batteries model number 691221. I just came across a letter notifying me of the charger recall. The recall note instructions on your alltrade.com website don't work. Is the replacement charger still available and if so how do I get it? If not, is it ok to continue to use the charger that came with the unit?

ANSWER:

HELLO,
PLEASE CALL OUR CUSTOMER SERVICE NUMBER 1-800-423-3598 AND GIVE THEM YOUR MODEL NUMBER SO THEY CAN WALK YOU THRU THE PROCEES AND GET YOU OPERATIONAL AGAIN.

THANKS FOR ASKING,

CARL

 



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