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Where can I get a replacement bit for my 20 piece bit set model # 11962?

Question:

I believe the item number (p/n)is 11962 20 pc Bit Set. I received this item as a gift. My question is, "How can I get a replacement drill bit?" The bit that broke is to drill and countersink a #10 wood screw then flip the bit over to drive the screw into the wood. I hope this is enough information.

Answer:

Hello Richard,
No problem, just call our customer service number 1-800-423-3598 and give them the model number so they can provide you with a new replacement.

Thanks for asking,

Carl



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