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Is there a recommended grease I can use on pneumatic cylinder of my Alltrade motorcycle stool?

Question:

Hey Carl, I have been using one of the motorcycle stools made from Alltrade and the pneumatic cylinder seems to be failing. Is there a special type of grease that you would recommend to get it working properly? When it moves up it goes slow at times and when it hits a certain spot it moves regularly and when going down it takes more time and the weight needs to placed on the back of the seat. When not using the stool should it be put all the way in the down position?
Thanks, Mike

Answer:

Hello Mike,
No Problem, just call our customer service number 1-800-423-3598 and give them your model number so they can provide you with a replacement cylinder. The cylinders should work smoothly and the seat can remain in any position as well as be repositioned without any restrictions.

Thanks for asking,

Carl



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