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My ratchet driver lost the power to hold the bits in place on my 117 piece Drill & Power Bit Set?

Question:

Several years back, my wife purchased for me a 117 piece Drill & Power Bit Set. I love it: I would like to live long enough to use every piece in the kit. (ha)> My ratchet driver lost the power to hold the bits in place. I see there is a little hole on the side of the holder under the black band. Pls help and let me know what I need to continue to use the tool.
Thanks in advance. John K

Answer:

Hello John,
There is normally a detent ball beneath that black band and is also the apparatus that holds the bits in place during usage. Call our customer service number 1-800-423-3598 and give them your model number so they can send you a replacement ball. Since there are two different sizes of balls, you may wish to measure it first so they send the correct size.

Thanks for asking,

Carl



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