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Tape is stuck in my 160005 Tape measure?

Question:

Hi,
I bought a 160005 Tape measure a couple of months ago and have been extremely satisfied with it, until suddenly the tape will not come out. It appears stuck and I can't work out what to do. I have treated it gently and I had hoped it would last longer than a couple of months.

Regards

Peter

Answer:

Hello Peter,
No problem, just call our customer service number 1-800-423-3598 and give them your model number. They can provide you with a replacement unit.

Thanks for asking,

Carl



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