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The center bolt broke on my plier set? Is there a warranty for these?

Question:

I just bought that new pliers that changes to a regular pliers and then changes to a needle nose pliers the center bolt broke and came apart. I would like to get a new one but could not find one in Menards where I purchased this one. What can you do for me? Is there a warranty or how could I get another one? It is a amazing little pliers for my carpentry business thanks

Answer:

Hello Pete,
Sorry for your inconvenience. I've never had a pair break but hopefully it's the only bad apple in that pot. Just call our customer service number 1-800-423-3598 and give them your info. They'll be happy to provide you with a replacement pair.

Thanks for asking,

Carl



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