[Advanced Search]

19.2v batteries won't hold their charge?

Question:

I have a Kawasaki 19.2V cordless drill purchased from Northern Tool approx 2-3 months ago. It came with 2 batteries. Neither battery will hold a charge barely overnite. It is still under warranty. Can you please tell me how to get the batteries repaired or replaced? Thankyou.

Answer:

Hello William,
Please call our customer service number 1-800-423-3598 and they'll be able to provide you with replacements. Although, sales of these units has been so great that they are currently on a back order. So, it may be some time to get your replacements.

Thanks for asking,

Carl



User Opinions (0 votes)
No users have voted.

How would you rate this answer?
Helpful
Not helpful

Visitor Comments

No visitor comments posted. Post a comment
Post Comment for "19.2v batteries won't hold their charge?"
To post a comment for this article, simply complete the form below. Fields marked with an asterisk are required.
   Your Name:
   Email Address:
* Your Comment:
* Enter the code below:
 

Continue

Knowledge Management Software by Interspire