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The battery charger doesn't seem to work Kawasaki 19.2 V drill set?

Question:

I have a Kawasaki 19.2 V drill set. The battery charger doesn't seem to work. when I put a battery into the charger the green LED comes on immediately and when I press the set button the red LED doesn't come on like it's supposed to and the battery doesn't charge. I received the drill as a Christmas present and I haven't used it much but I cannot charge the batteries with this charger. I'm not sure if it is still under warranty or not but it has never worked. Can I get a replacement charger for the drill?

Answer:

Hello Paul,
No problem, just call our customer service number 1-800-423-3598, give them your model number and they'll send a replacement.

Thanks for asking,

Carl



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