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The chuck keeps loosening on my Kawasaki 21.6 volt drill?

Question:

I purchased a 21.6 volt drill. I use it everyday at work.  The clutch started to get loose and the other day it just stopped working .The light comes on but it will not turn. I bought it thinking it was going to be a workhorse and I could depend on it. I noticed that others have had the same trouble. How do i get a new one or get this one fixed?

Answer:

Hello Glenn,
No problem, just call our customer service number 1-800-423-3598 and give them the model number. They can provide you with a replacement.

Thanks for asking,

Carl



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