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Batteries won't charge on my 18V Kawasaki circular saw?

Question:

Both batteries in the 18V Kawasaki circular saw, sawzall, driver, light set bought about a year ago, have always had to be switched b4 finishing job. The red light on the charger always stays on while charging. I've left the battery on for days and still get the same result. I don't know if it's the battery or charger, after reading the ASK CARL notes. Please help.
Can a larger battery than 18V be used?
Thanks.

Answer:

Hello Claire,
I feel that your charger is bad and if you call our customer service 1-800-423-3598 and give them your model number. They can provide you with a replacement.

Thanks for asking,

Carl



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