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My 19.2v batteries won't charge?


I received a 19.2V Drill Kit as a gift. I haven't used it much, but the batteries went dead. So I charged them and they seemed to take a charge OK. But the red light on the Charger never went out in 2 days!
I notice that the Batteries & charger have a number starting with 6900---., while all the ones on the web site begin with 8400---.
Also my charger only has a red light (no green) and no button to press to start the charging.
What shall I do?
Also should I always keep the batteries charged or let them go flat from non use/


Hello Clyde,
No problem, just call our customer service number 1-800-423-3598 and give them your model number so they can provide you with a replacement battery.

Thanks for asking,


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