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Problems about the battey recall?

Question:

Hello I have the 21.6 volt Kawasaki drill it is part of the recall but right before I got my letter one of my batteries will not charge at all it is bad. I haven’t received my new charger yet. I went to the registration page and it said my Batteries have already been registered. I don’t have the receipt for it but I did buy it from Sam’s Club around October 2007. Am I going to have to buy another battery or will the recall cover that since the problem is with the charger? Thanks Jerecho

Answer:

Hello Jerecho,
Please call our office 1-800-423-3598 and give them your model number and discuss the issue with customer service to receive a replacement battery.

Thanks for asking,

Carl



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