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My 19.2V Kawasaki cordless drill is stuck in reverse?

Question:

I have a 19.2V Kawasaki cordless drill. It is stuck in reverse. Is there a simple way to correct this? The button is stuck and very stubbornly so.

Answer:

Hello John,
Please call our customer service number at 1-800-423-3598 and give them your model number so they can provide you with a replacement switch to correct the problem.

Thanks for asking,

Carl



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