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Problems retracting the tape from my 160005 wide load 35' TAPE MEASURE?

Question:

Just bought a 160005 wide load 35' TAPE MEASURE. Push in the button to retract tape very hard to move.
Any remedy?
thanks Sfj

Answer:

Hello Stanley,
There may be particles of dust or other particulate internally causing a restriction. When we find this type of restriction, we use a silicone spray to correct this but, in event that's not the case, call our customer service number at 1-800-423-3598 and give them your model number. They can send you a replacement.

Thanks for asking,

Carl



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