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MasterGrip Rotary Tool ITM / ART. 119645

Question

I just started using this tool and noticed that the top two threads on the pistol grip are stripped. I cannot lock any tool in the collet as the nut will not lock properly. Can I change the shaft or is a new drill needed. Note this tool has only been used once. Any advice please.

Answer:

Some time ago via my email I requested the model number of your rotary tool as we have several different sets.  However you can just call customer service at 1-800-423-3598 and give them the model number and describe the problem so they can determine if a replacement is necessary.  I am at a remote location and can't provide a replacement as I do not have access to parts inventory.  Please let me know the outcome.

Carl

 



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