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fixing my retractable extension cord reel

Question:

I have two Snap On (All Trade) extension cord retractable reels One of them won't 'click' and stop the reel from reeling in the cord. I've taken the unit apart, the cog and 'finger' look fine. If I push on the cog so it sits on the reel the system works fine. soon as I reassemble it stops working. I've tried to jimmy rig by putting a washer in to hold the cog down with no luck do you have any suggestions on how to get it working again? I can send you pics if you like the model number is R2-KB2FLS

Answer:

This was answered via my email.  Please contact Snap-On.

Carl



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