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Is there an overhaul kit for an Alltrade 690101 stapler?

Question:

I borrowed an Alltrade 690101 stapler and it has stopped working, (Reason unknown). Is there an overhaul kit for it or, I have to buy a replacement for the borrowed one, where do I get either or both?
Please
John

Answer:

Hello John,
All our products are shipped with instruction manuals that outline steps to be taken when difficulties are encountered. Please ask your lender for that piece of literature so you can determine where the problem lies. If you find that you are still having problems, call the customer service number in the manual and request authorization for to return the unit for repair. If your lender does not have this manual, call 1-800-423-3598 and they'll be able to provide you with the address for return.

Thanks for asking,

Carl



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