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warranty replacement of utility knife

Question:

I have 2 of your automatically loading utility knives that no longer work. It is my understanding that these tools come with a lifetime guarantee. How do I return these utility knives to you for a warranty replacement of both utility knives? You can email me at: dheathtrammell@gmail.com or heath.trammel@outlook.com. My cell phone is (504) 421-0080. I respond quickly to texts, if you prefer that means of communication.

Answer:

Via my email I advised you to send the knives to Alltrade Repair Dept.  Please let me know when you receive the replacements.

Thanks,

Carl



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