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Warranty with the cordless 19.2 volt drill?

Question:

I have a cordless drill 19.2 volt model number 690075. The drill is not a variable speed any more. The trigger when depressed is either off or full speed. Does the warranty cover this? It has been over a year since I purchased this tool from Sams Club. I do know the charger for this tool has been recalled.

Answer:

Hello Bill,
The warranty does cover your inoperative condition and if you read the manual as well as the warranty info, you may call our customer service number at 1-800-423-3598 so they can provide you with a replacement unit.

Thanks for asking,

Carl



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