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Kawasaki 19.2V Battery Charger

I have the Kawasaki 19.2V Power Tool Set and the battery charger cannot charge the batteries. I have bought new batteries and the same thing happens. I also bought a new charger (690072) and the same issue occurs. Is there a solution to my problem or am I stuck with replacing a perfect good set of tools because the batteries won't work? Thanks Neil


This was answered via my email.  Again please let me know when this is resolved or at least addressed by Alltrade headquarters.



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