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kawasaki 21.6v battery recall

Question:

On the website consumeraffairs.com it states that your company is recalling certain power tool batteries. Excerpts from the article are copied below, and indicate that the battery packs (model # 691221) for my power drill are included. However, when I called your company's number (800) 423-3598, I was told that my model number was not included. Please advise. October 12, 2007 About 1.6 million Kawasaki-branded power tool batteries distributed by Alltrade Tools LLC are being recalled. The battery packs can overheat and melt during charging, or fracture during use and expel plastic shards, posing burn, laceration, and bruise hazards to consumers. The recalled batteries are used to supply power to drills and other power tools. They were sold both with tool combination sets and individual power tools. The recall includes 19.2 and 21.6 volt NiCad battery packs. Power Tool Power Tool Model Battery Pack Model KW Black 21.6V Cordless Drill 840266 691221 The batteries were sold by National wholesale club retailers nationwide from September 2005 through September 2007 for between $40 and $100. They were made in China.

Answer:

Via my email I asked when you purchased your unit and when it was registered with Alltrade so that I could follow-up with the appropriate department at Alltrade as I am at a remote location.  I am still looking forward to your reply.

Carl



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