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3/8in drive Ratchet warranty info


I have a 3/8 in drive Ratchet that has bad gears inside. It looks like the one on your website Part Number 641520. I need to know what to do about getting it repaired or replaced. Where do I go? Where do I send it etc. ? I see that alot of Auto parts stores in my area sell your items and didn't know if I can go to them for replacement or repair? Thank you for your help Chris


I had requested additional information via my email but can't find a response from you.  However after additional research I believe you have a Powerbuilt ratchet which carries a lifetime warranty.  All you need to do is pack it up and send it to Alltrade Repair Dept, 1431 Via Plata, Long Beach CA 90810-1462.  Be sure to enclose your name, address and telephone number in the package and request a replacement due to bad gears.

Thanks for asking,


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