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Master Grip 3/8

Question:

My master grip ratchet broke - model # CT-V Can I get a replacement for this broken tool? I bought it locally about 9 months ago to pull used parts and the tool failed completely Please let me know what you need from me in regards to getting a replacement to me to promptly! THanks Much Petey in Glen Burnie MD 410-591-3117

Answer:

All you need to do is pack the broken ratchet and send it to Alltrade Repair Dept, 1431 Via Plata, Long Beach CA 90810-1462. Be sure to include your name and address so a replacement can be sent to you. You can call customer service at 1-800-423-3598 to follow-up with them to be sure they received the item and ask when the new one will be shipped.

Thanks for asking,

Carl

 



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