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defective dril set
i have the recalled: Power Tool Power Tool Model Battery Pack Model KW Black 19.2V Cordless Drill 840128 691034 KW Black 19.2V 26 PC Drill Set 840135 and it is defective; the batteries get really hot and some smoke has come out of the charger, battery pack and the drill itself. i spoke to an unfriendly customer servie girl, but all she said was" mail it in for replacement and look in the website for an address." so i need a professional to tell me what needs to be sent and to a correct address. thank you

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