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Kawasaki 18V charger
Question:
Alltrade Tools, I purchased an 18V Kawasaki Battery Drill about a year ago from Lowe's. I don't have the receipt nor do I recall what I paid for this drill. It is a good drill, however, the Class 2 Battery Charger (Model #691760) is not working. The indicator light on the charger blinks green meaning I should call Customer Service. I placed a call to 1-800-590-3723 and spoke to a service representative who said that without the purchase receipt there was nothing he could do for me. He said however that I could purchase a replacement charger for $24.95 by going on line to make my selection and purchase. I have been on-line and cannot find a replacement charger. HELP! Respectfully, Wally Stein 1-252=940-1808 westein@mac.com

Answer:

Our customer service department has informed me that they have addressed your problem.  If you haven't heard from them, please let me know.

Carl


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