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Problem with 19.2v cordless drill/driver
At Costco I purchased one of your 19.2v drill/drivers. The torque control ring is so tight that I am hurting my hand to turn the control ring . I do not want to take off my skin to turn this control, so I will have to return the tool. Are all your drills the same or did I get one with a problem with this TIGHT TORQUE control ring? 949-496-6280 spent 20 MIN on the PHONE, never got to talk to anyone about this problem

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