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Question:
I dont see the warranty length on a floor jack you produced. It is Peterson's 4Wheel &Off road 2-1/2 ton floor jack It is Model # 620068. It was purchased in a box set with 2 jack stands. There is a connector between the Pump socket, and the piston shaft that has broken. This has rendered the jack inoperable. If this is not covered under warranty, I will need a part number to replace the broken connector. I cant get anyone to answer the phones, or reply to emails. Thank you. My name is .. Dan Cassidy 420 North Raven Rd Shorewood,Il 60404 (815) 260-4522 cell

Answer:

Hello Dan,

 

I forwarded your question to our engineering and customer service departments as I am at a satellite location and do not have direct access to the information.  I have received an email from them indicating that a message was left for you.  Please let me know if you have spoken with them and if your problem has been addressed.

 

Thanks,

 

Carl


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