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kawasaki 21.6v drill

Question:
Hi. I,ve had problems with charging the batteries on my 21.6v drill. I read that there was a recall on these products. Could you help me out here?

Answer:
Hello Jacques,

Please call customer service at 1-800-423-3598(you may have a long wait on hold though) and provide them with your battery SERIAL number and the charger SERIAL number as there was a recall a few years ago that may include your units.  I am at a satellite location and do not have access to this information.

Thanks for asking,

 

Carl



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