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Dangerous Kawasaki Air Ratchet: It Gets Stuck

Question:
Hello, I am disappointed in one of your products I bought recently. I used my Kawasaki air ratchet for the first time and I had to stop using it minutes after because it gets stuck and it keeps rotating even after I release the button - it is dangerous. I am talking about the 3/8'' air ratchet wrench (#840771). I have warranty, I register it with AllTrade after I purchase it this month (January, 2011). Can it be fixed by AllTrade/Kawasaki? I am looking for the page on your website that talks about warranties and where I can send it to get it fixed or to be reimbursed.

Answer:
The requested information has been sent to you via my email.

Carl



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