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battery/charging

Question:
I have a 19.2 Kawasaki cordless drill set with includes a flashlight. Problem: battery appears not able to hold charge. Is there anyway to check if this is really the problem? Hate to buy a new battery pack just to see if the battery is the problem. Please advise... Norm
Answer:
Hello-Please call customer service so they can assess your problem. I am not located at the office.
 1-800-423-3598


Thanks,
Carl



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