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Batteries Won't Hold a Charge

Question:
I have a Kawasaki 21.6 volt cordless drill. Neither battery will hold a charge. I heard these batteries were recalled but I'm not sure. Anyway, can I get replacement batteries for the drill and if so, how much do they cost.
Answer:
Hello James-Since I'm not located at the office, please call customer service 1-800-423-3598 so they can determine whether your battery charger is affected by the recall.

Thanks for asking,
Carl



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